Shipping Policy

Free standard shipping within Australia on all orders for a limited time.

We only ship within Australia at this time.

KATE CRAWFORD uses Australia Post Service with tracking for delivery.

Orders are processed Monday to Friday. Orders placed over the weekend or Public Holiday will be processed the next business day.

Once payment has been processed we will despatch your order within 2 business days.

Anticipated delivery timeframe is between 2-5 business days depending on delivery destination. Unfortunately, we are unable to guarantee these timeframes. KATE CRAWFORD will not be liable for any delay in delivery.

Occasionally delays may occur during peak times or promotions.

KATE CRAWFORD recommends sending your order to an address where someone will be available to receive it between 9-5pm. When entering your details online please ensure they are full and correct. Please Include a business name if you are sending to a business address. We are unable to re-direct packages once your order has been dispatched. If you have a shared letterbox please consider using an alternate secure address where possible.

For returns please see our Returns Policy.

For all questions regarding delivery, orders and returns please email – sales@katecrawford.com.au

Any general questions please email – hello@katecrawford.com.au

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